Thank you for downloading the 10_Q program!

Please read the notes below. They provide information on how to install the software and will also help you in the product activation process. 

I. Installing the software
1. Before you begin, please take into consideration the fact that the program creates files and folders in the program directory (the folder in which the program is installed). It also reads from and writes data to files in this location. Therefore, 10_Q won’t pass the compatibility check unless you have the proper ‘permissions’ for accessing this folder and its subfolders. ‘Full control’ permissions are required also for the program related folder in Users > UserName > AppData > Roaming. Failure to meet these requirements will result in ‘Error 1’ or ‘Error 2’ messages, respectively, at the end of the compatibility check procedure (please see Section I.4.).

The above implies that at home you may need to start the program using the ‘run as administrator’ option, and at your institution a systems administrator may have to change the respective folder permission settings for you and help with the installation of the Adobe AIR runtime (see below) and the 10_Q program. 

2. If you have not done so yet, please download and install a version of Adobe AIR runtime (Adobe AIR 30.0 or higher) for desktops, compatible with your computer. At the time of writing, Adobe AIR runtime is downloadable for free from https://airsdk.harman.com/runtime (and previously from get.adobe.com/air/). Restart the computer.

3. Unzip the program installation package (right mouse click on the ‘.zip’ file > Extract All) by specifying a folder, for example, ‘10_Q_Unzipped’. Click (or double click) the ‘.air’ file in the unzipped installation package to install ‘10_Q’. A program directory will be created for you; you only have to select a hard disk drive. Copy and paste the content of the unzipped package into the newly created folder. 

4. Click the ‘exe’ (application) file in the program folder to start the program. Having just installed ‘10_Q’, you will have access to the Welcome page, the Initial program activation page, and only a few other features, including a compatibility test. This is a simple procedure to check if the program will run properly on your machine. Click the ‘Check’ button on the Welcome page and follow the instructions. Please read the product description on the Welcome page!

5. The program becomes functional after you log in with a valid password. A 10_Q ‘activation license’ entitles you to receive a login password to use the program on 1 computer. There are a couple of things to consider, apart from the compatibility test result, before purchasing a license. 
    a) The program may not be suitable for subject areas where a lot of special symbols or formulas are involved. These can be included in tests and presentations mainly through ‘content files’ – Word and pdf documents, images, or video clips. Students’ responses are mostly limited to mouse clicks and the standard keyboard characters. Special symbols could be entered in written responses through ‘copy and paste’ and with simple html code. (Details are provided.)
    b) The login password that you receive after paying for an activation license will be valid for an indefinitely long time. However, if you wish to transfer the license to another computer, you will have to use the built-in password renewal feature and obtain a new ‘10_Q’ password by disabling the current one on the ‘Program Deactivation’ page. Before performing a ‘clean’ install of an operating system, or deleting files from the program related folder in Users > UserName > AppData > Roaming (that we strongly advise against!), the license must be moved temporarily to another computer, and then returned after the upgrade. (For more details, please see the Suitability section on the website, as well as the Password renewal and Deactivation pages in the program.) 
You don’t need to deactivate ‘10_Q’ if you are upgrading the operating system with the option to keep programs and settings, or you are moving the program folder from one logical disk partition of your computer to another! 

6. The program is 100% safe. However, after installing it and trying to start it, your antivirus program may display a warning message about a possible virus threat, e.g. ‘IDP.generic’. This is a ‘false positive’, or to put it simply – a false alarm. Add the ‘suspicious’ file, most likely ‘10_Q.exe’, to your antivirus program ‘exceptions’ following the recommended method, so that you are not bothered by false alarm messages again.  

II. Obtaining an activation license

If you have decided to buy an activation license in order to receive a login password, please follow the steps below.
 
1. Click Login on the Welcome page to get to the Initial Activation page and follow the instructions to obtain an Activation code. Write down the code, click Confirm, and close the program. 

2. If installing the program on more than 1 machine, make a note of which Activation code has been generated by which computer!

3. Apply for a password (or passwords) by email providing the Activation code(s).

4. The details of your order will be confirmed by email and you can make the money transfer. Please make sure you have read the 'Method of payment' section before you order! After a notification of your money transfer is received, you will be emailed the password(s) needed to ‘activate’ the program.

5. Having received your 6-letter password by email, start the program again. Follow the instructions on the Login page. (When multiple licenses are purchased, make sure you enter the password that corresponds to the Activation code produced by that particular machine!) A successful login will give you access to all 110 or so pages of the program! It is possible to avoid entering a password after the first time – please read the instructions about the automatic login method. 

Note: To access the Login, Activation, Renewal, or Deactivation pages after enabling the automatic login, rename the Ini.txt file in the program directory or move it to another folder. Write down the password, just in case!

6. Before you begin working on your first project, please try out and experiment with the sample products included in the package to get some initial practice and experience while learning about the program. The products in question are a slide show (in 2 parts), a test, and their ‘support’ folder, all of which contain the word ‘Demo’ in their names. The presentation with ‘(cont)’ in the name is Part 2 of the slide show. Downloading and studying carefully the articles in the Tutorials package is highly recommended, too! Most detailed information, however, is contained in the program’s help sections.

Good luck with the 10_Q e-Learning authoring program!

 